Locations of Bay Metro Transit:

Main Office
1510 N. Johnson Street
Bay City, MI  48708
Phone Number:  989-894-2900

Central Bus Station (downtown)
1124 Washington Avenue
Bay City, MI  48708

The Central Bus Station hours:
Monday – Friday from 6:00 am to 5:30 pm
Saturday from 9:00 am to 5:30 pm.

The ticket sales office is open Monday through Friday 7:00 am – 4:00 pm.
Tickets sold at this location are for Bay Metro Transit and Indian Trails.

Bay Metro Tickets
989-894-2900  EXT 5

     *DART (Dial A Ride)

     *20 ride passes for adult (full) fare, student fare, and senior or disabled (half) fare.

     BMTA tickets (full fare and student fare) are also available for purchase online: purchase tickets online

Indian Trails Tickets
989-893-6589 or 989-725-5105 for more information

Departments
Clicking on the available links below will send an email to the pertinent department. You can also use the form at the bottom of the page to email us.

Department

Email

Phone #1

Phone #2

Administrative    
 Concerns/Suggestionsconcerns@baymetro.com989-922-3701 
    General Managergeneralmanager@baymetro.com 
    
Dispatchdispatch@baymetro.com 989-894-2900, EXT 2 
   Lost & Found   
   Special Service Requests 989-922-3716 
   DART (Dial-A-Ride) 989-894-0631 (Toll Free) 1-888-237-6635
    
Planning planning@baymetro.com989-894-2900, EXT 3 
   Fixed Route Schedule Information   
   Transit Training Requests   
   Marketing   
    
Human Resourceshumanresources@baymetro.com 989-922-3720 
    
Facilitiesfacilities@baymetro.com989-922-3704 
    
Financefinance@baymetro.com989-922-3711 
    
Purchasingpurchasing@baymetro.com989-922-3710 
    
Safety & Trainingsafety_training@baymetro.com989-922-3719 
    
Vehicle Maintenancevehiclemaint@baymetro.com989-922-3707 

If you would like to email us in your language and have it translated to English for us, please click here and send the message to planning@baymetro.com

 Please use the brief form below to contact us via email.

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